The UW-Madison Office 365 team is working with Microsoft for a solution. Individuals who receive an email that is signed with a security certificate, may not be able to respond or forward that message when using the Outlook on the web client. Cannot respond to S/MIME encoded emails in Outlook on the web.The issues listed below apply to all or multiple email/calendar clients. Wisc Account Administration site: known issues | support. ![]() OneDrive for Business: known issues | support.You may also want to review support documentation from other services that may be related to the issue you are experiencing. You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at įor a list of issues that have been resolved, click here. Before performing major troubleshooting, please follow steps outlined within Office 365 (Outlook for Windows/MacOS) - Incorrect Authenticated Account or Connected Services document and see if the problem is resolved.īelow is a list of known issues within Office 365. Many errors or inability to access a feature/action will occur if an Office application (such as Outlook, Word, or Teams, etc) is not correctly authenticated into Office 365. ![]() ![]() If it has been more than 24 hours, please troubleshoot accordingly.
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